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Advice By Telephone?
The practice offers the facility
of obtaining advice from the doctor over the telephone, and a member
of the practice is available to discuss problems between 9.30 and 11.00am,
and at other times by arrangement. The doctor may have to call you back.
See My Doctor?
The doctors will see you in the surgery
by appointment. Please make separate appointments for each person to be seen.
Appointments are of 10 minutes' duration; if you feel that your problem is likely
to require more than this then please advise the receptionist when making the
appointment. Patients may consult any of the doctors in the practice; however,
it is recommended that you follow
through an illness with the same doctor. Appointments can be made by phoning the
receptionist, or in person at the reception desk. Patients are encouraged to be
on time for their appointment. If you no longer require your appointment or are
unable to attend, please let us know in good time to allow us to offer the appointment
to someone else.
Doctors will visit patients
who are too ill or frail to attend the surgery.
Please do not ask for a home
visit unless the patient cannot be brought to the surgery. In particular
most children can quite safely be brought to the surgery by car. If
you require a home visit please try to phone the practice by 10.00am
so that we can plan our day. It is useful if some indication of the
trouble can be given to help the doctor judge the urgency of the visit.
Please also tell the receptionist if you think it is an emergency. She
is trained to ask for details.